Last Updated: 3/26/2025
At Toyi, we strive to provide high-quality products and a great shopping experience. Please review our policy below regarding returns and refunds.
1. No Refunds or Returns
All sales are final. At this time, we do not accept returns or offer refunds. Please make sure to review your order carefully before completing your purchase.
However, if you receive a defective or damaged product, please reach out to us within 7 days of delivery, and we will work with you to resolve the issue.
2. Damaged or Defective Items
If your order arrives damaged or defective, please contact us at Support@toyi.ca with photos of the issue. We will review your case and offer a replacement if applicable.
3. Contact Us
If you have any questions about your order, feel free to contact us:
- Email: Support@toyi.ca
Thank you for shopping with Toyi! We appreciate your support.