Last Updated: 3/26/2025
Thank you for shopping with Toyi! Below you’ll find all the details about our shipping process, costs, and delivery times.
1. Processing Time
Orders are processed within 1-3 business days (excluding weekends and holidays). You will receive a confirmation email once your order has been shipped.
2. Shipping Rates & Delivery Estimates
Shipping costs are calculated at checkout based on your location and selected shipping method. We offer the following options:
- Standard Shipping: Estimated delivery in 7-14 business days.
- Express Shipping: Estimated delivery in 3-7 business days.
Note: Delivery times are estimates and may vary due to unforeseen delays.
3. International Shipping
We currently ship to select countries worldwide. International shipping rates and delivery times will be displayed at checkout. Customers are responsible for any customs duties, taxes, or import fees imposed by their country.
4. Tracking Your Order
Once your order has shipped, you will receive a tracking number via email. You can track your package using the provided link.
5. Lost or Delayed Shipments
If your order is delayed or lost in transit, please contact our support team at contact@toyi.ca. We will work with the carrier to resolve the issue.
6. Contact Us
If you have any questions about shipping, feel free to reach out to us:
- Email: Support@toyi.ca
Thank you for choosing Toyi! We appreciate your support.